Gaming is meant to be fun — not stressful. GV99 believes every player deserves to enjoy games in a healthy and controlled environment. We are always here with responsible gaming tools and guidance.
Set your own daily, weekly, and monthly deposit and wagering limits. GV99 strictly enforces the limits you choose.
If you need a short break or a longer pause, activate Self-Exclusion. Your account will be completely inactive for the duration you set.
During extended play sessions, GV99 automatically sends you alerts. You can also set your own session time limits.
Only players aged 18 and above are allowed to play at GV99. Age is verified through the KYC process using a government-issued ID.
View your full gaming and transaction history from your account dashboard. Analyze the data to make more informed decisions.
If you notice signs of gaming addiction, GV99's support team offers free advice and assistance. You are not alone.
Responsible gaming means keeping gaming a healthy and controlled part of your entertainment — knowing when to stop, how much is reasonable to spend, and when gaming is becoming a problem. GV99 places this philosophy at the heart of its platform.
Online gaming is growing rapidly in Bangladesh, and awareness of responsible gaming needs to keep pace. At GV99, responsible play is not an obligation — it is a core value. We want every user to enjoy gaming for the fun it brings, not the stress.
The core principles of Responsible Gaming are:
GV99 treats responsible gaming not just as a policy requirement, but as an active commitment. Our technology and team are always working to keep you safe.
GV99 gives you a range of tools to stay in control of your gaming. These tools can be easily activated from your account settings.
| Limit Type | Description | Time to Take Effect |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount per day / week / month | Immediately |
| Wagering Limits | Control the total amount wagered within a set time period | Immediately |
| Loss Limit | The game will automatically stop once you have lost a set amount | Immediately |
| Session Time Limit | Set a limit on how long you play in a single session | Immediately |
| Break Schedule | Take a break from 24 hours up to 6 weeks | Within 24 hours |
Increasing a limit requires a 24-hour waiting period, but decreasing one takes effect immediately. This rule protects you from making hasty decisions in the heat of the moment.
Expert tip: Spending no more than 5% of your monthly entertainment budget on gaming is a sign of a healthy habit.
Gaming addiction develops gradually and can be hard to recognize on your own. Watch out for these warning signs:
Spending beyond your means or taking on debt to keep gaming.
Staying up late to play or skipping meals and sleep for gaming.
Prioritizing gaming over spending time with family or friends.
Placing bigger bets after a loss in an attempt to win back what you lost.
Feeling irritable, anxious, or restless when unable to play.
Failing to meet professional or academic responsibilities due to gaming.
If you notice one or more of the signs above in yourself, please speak with the GV99 support team. All conversations are completely confidential.
Ask yourself the questions below. Answering honestly will help you judge whether your gaming habits are healthy. This is not a test — it is a self-assessment, for your own benefit.
If 3 or more of your answers lean toward "Often" or "Always", talk to GV99 Support or activate Self-Exclusion.
Self-Exclusion at GV99 is a powerful tool to protect yourself. If you feel you need a break from gaming, use this feature to step away.
To activate Self-Exclusion, go to the "Responsible Gaming" section in your account settings. If you need urgent assistance, our support team is available to help right away.
Attempting to create a new account during Self-Exclusion is a violation of GV99's policy. If detected, both accounts will be closed.
GV99 is strictly for players aged 18 and above. We take firm measures to protect minors and encourage families to stay informed and vigilant.
Reaching out for help when gaming becomes a problem is an act of courage. GV99 is ready to point you in the right direction. All contact with our support team is completely confidential.
To get support on responsible gaming at GV99:
Professional support is also available outside of GV99. Seeking help from a mental health specialist or counselor is completely normal and commendable.
Remember — gaming is just a small part of life. Family, health, and peace of mind come first. GV99 always wants you to be well.
GV99 is always here for you — for a safe, fun, and controlled gaming experience. Join today and make use of our responsible gaming tools.